At f88d, protecting your personal information is something we take seriously — not just because we are required to, but because our Pakistani players deserve to know exactly how their data is collected, used, and safeguarded. This Privacy Policy sets out our practices clearly and in plain terms. Please take the time to read it carefully.
Privacy at a Glance
These highlights do not replace the full policy text below — they simply give you a quick overview of our core privacy commitments to every f88d player.
All personal data collected by f88d is stored on encrypted servers protected by industry-standard security protocols. Access is strictly limited to authorised personnel operating on a need-to-know basis, subject to ongoing access review.
f88d does not sell, rent, or trade your personal information to third parties for commercial or marketing purposes — full stop. Any third-party data sharing is strictly limited to operational necessity and covered under binding data processing agreements.
Every registered f88d player has the right to request a copy of their personal data at any time. We will respond to verified access requests within a reasonable timeframe and provide data in a clear, accessible format via our secure support channel.
f88d only collects personal data that is strictly necessary for operating your account, processing transactions, verifying your identity, and complying with legal obligations. We do not collect data beyond what serves these legitimate operational purposes.
Upon account closure, f88d will delete or anonymise your personal data in accordance with applicable legal retention periods. Data required to be retained under AML, financial regulation, or licensing obligations will be held for the minimum required period only.
In the unlikely event of a data security breach affecting your personal information, f88d is committed to notifying affected players promptly and clearly, explaining what data was affected, what steps we have taken, and what actions you may wish to consider.
This Privacy Policy describes how f88d — accessible at https://f88d.app — collects, processes, stores, shares, and protects personal data provided by or obtained about players, visitors, and other individuals who interact with the f88d platform.
This policy applies to all personal data processed by f88d in connection with its online casino, sports betting, live dealer, and associated financial services, including data processed through the f88d website and any mobile-optimised interface.
By registering an f88d account or continuing to use the f88d platform after the effective date of this policy, you acknowledge that you have read and understood this Privacy Policy and consent to the processing of your personal data as described herein. If you do not consent, you should not use the f88d platform.
For the purposes of this policy, "personal data" means any information relating to an identified or identifiable individual — that is, information from which a person can be directly or indirectly identified, whether by reference to a name, identification number, mobile number, location data, or any other identifying factor.
f88d collects the following categories of personal data, depending on the nature of your interaction with the platform:
| Category | Examples | When Collected |
|---|---|---|
| Identity Data | Full legal name, date of birth, CNIC number, passport number | Registration & KYC verification |
| Contact Data | Pakistani mobile number, email address, city of residence | Registration |
| Financial Data | JazzCash / EasyPaisa account reference, bank account details, transaction history | Deposit & withdrawal processing |
| Identity Documents | CNIC front/back image, utility bill or bank statement for address verification | KYC compliance review |
| Technical Data | IP address, device type, browser, operating system, session duration | Automatic — each site visit |
| Usage Data | Pages visited, games played, bet history, login timestamps | Automatic — during platform use |
| Communications Data | Live chat transcripts, email correspondence, support ticket content | When you contact support |
| Responsible Gaming Data | Self-imposed limits, cool-off requests, self-exclusion status | When tools are activated |
f88d does not knowingly collect sensitive personal data such as racial or ethnic origin, political opinions, religious beliefs, or health information, except where identity documents incidentally contain such information as part of mandatory KYC compliance and only to the extent necessary for that purpose.
f88d collects personal data through the following channels and mechanisms:
f88d processes personal data for the following clearly defined purposes only:
f88d processes your personal data on the following legal bases, depending on the nature of the processing activity:
f88d does not sell your personal data. Personal data is shared with third parties only in the following limited and controlled circumstances:
f88d uses cookies and similar tracking technologies on the f88d website to ensure the platform functions correctly, to improve the player experience, and to gather analytical data about how the platform is used. The following categories of cookies are used:
f88d retains personal data only for as long as is necessary to fulfil the purpose for which it was collected, or as required by applicable legal, regulatory, or licensing obligations. The following general retention periods apply:
| Data Category | Retention Period | Reason |
|---|---|---|
| Account registration data | Duration of account + 5 years post-closure | AML and gaming licence obligations |
| KYC documents | Duration of account + 5 years post-closure | Regulatory compliance |
| Financial transaction records | Duration of account + 7 years post-closure | Financial regulation and AML |
| Betting and gaming history | Duration of account + 3 years post-closure | Dispute resolution and compliance |
| Customer support communications | 3 years from last interaction | Dispute resolution |
| Technical / log data | Up to 13 months | Security and fraud monitoring |
| Marketing consent records | Until consent withdrawn + 1 year | Consent audit trail |
Upon expiry of the applicable retention period, personal data is securely deleted or irreversibly anonymised such that it can no longer be linked to an identifiable individual. Anonymised, aggregated data may be retained indefinitely for statistical analysis purposes.
f88d implements a comprehensive set of technical and organisational security measures to protect your personal data against unauthorised access, disclosure, alteration, or destruction. These measures include:
As an f88d player, you have the following rights in relation to your personal data. To exercise any of these rights, please contact f88d support via live chat or email at [email protected]:
Request a copy of all personal data f88d holds about you. We will respond within a reasonable timeframe and provide data in a clear, structured format.
Request correction of any inaccurate or incomplete personal data held on your f88d account. Supporting documentation may be required.
Request deletion of your personal data upon account closure, subject to legal retention obligations that may require us to retain certain data for a defined period.
Request that we restrict processing of your data in certain circumstances, such as while a dispute about data accuracy is being resolved.
Receive your personal data in a structured, machine-readable format for transfer to another service provider where technically feasible and legally applicable.
Object to processing of your data based on legitimate interests, including for marketing purposes. Objection to marketing will be actioned immediately upon receipt.
f88d is strictly intended for adult use only. The platform is not directed at individuals under the age of 21, and f88d does not knowingly collect personal data from anyone under the legal gambling age.
All players must confirm that they are at least 21 years of age during registration. f88d implements age verification measures at registration and may request documentary proof of age at any time. If f88d becomes aware that personal data has been collected from an individual under the age of 21, that account will be suspended immediately and all personal data will be deleted promptly, subject to any legal retention obligations.
f88d may send promotional offers, bonus notifications, tournament announcements, and other marketing communications to registered players via SMS and email, provided you have consented to receive such communications. Marketing consent is optional and is requested during the registration process.
You may withdraw your consent to receive marketing communications at any time by:
Withdrawal of marketing consent does not affect your ability to continue using the f88d platform or to receive essential account-related communications such as withdrawal confirmations, KYC requests, or security notifications. Essential communications are sent on the basis of contractual necessity and legal obligation, not consent.
f88d primarily serves players located in Pakistan. However, certain third-party service providers engaged by f88d — including cloud hosting, KYC verification, and fraud prevention services — may process personal data in jurisdictions outside Pakistan.
Where personal data is transferred internationally, f88d ensures that appropriate safeguards are in place to protect your data in accordance with applicable privacy standards. These safeguards include:
If you have concerns about international data transfers, please contact f88d support for further details about the specific jurisdictions in which your data may be processed and the safeguards in place.
f88d reserves the right to update, amend, or replace this Privacy Policy from time to time to reflect changes in f88d's data processing practices, changes in applicable law, or improvements to the platform. The current version of this Privacy Policy, including the date of last update, is always published on this page.
For material changes to this Privacy Policy — being changes that materially affect your privacy rights or the manner in which f88d processes your personal data — f88d will provide at least 14 days' prior notice to registered players via the contact information held on their account (typically SMS notification to the registered Pakistani mobile number).
Minor clarifications, typographical corrections, and changes that do not materially affect your privacy rights may be made without advance notice. Your continued use of the f88d platform following the effective date of any Privacy Policy update constitutes your acceptance of the updated policy.
If you do not accept the updated Privacy Policy, you may close your account in accordance with the account closure procedure set out in the f88d Terms and Conditions. Any personal data held at the time of closure will be processed in accordance with the retention periods set out in Section 8 of this policy.
For any questions about this Privacy Policy, to exercise any of your privacy rights, or to raise any data protection concern, please contact the f88d support team through the following channels:
f88d is committed to responding to all privacy-related enquiries within a reasonable timeframe. For data access requests and other rights exercises, f88d will typically respond within 30 days of receipt of a verified request. Where verification of identity is required to process your request securely, f88d may request additional documentation before proceeding.
If you believe f88d has processed your personal data in a manner inconsistent with this Privacy Policy or applicable data protection law, you have the right to lodge a complaint with the relevant supervisory authority in your jurisdiction.
Your Data, Your Rights
If you have any questions about how f88d protects your personal data, or if you would like to exercise any of your privacy rights, our support team is available 24/7 via live chat to assist you.